All items are made to order. We do not accept returns or exchanges unless:
1. The ordered item is damaged, has a defect.
You have 14 days to return your unworn item in its original packaging starting from the day you received the parcel.
Once we’ve received your return parcel, it will be processed within 1 business day.
The funds will go back to your original payment method.
2. Wrong size, product type, color – not the one I have ordered.
Please contact us at email@example.com, specifying your order number, defining the product, size and colour that you wish to get and that you have actually got.
Our manager will email you during 24 hours and provide you with further information.
3. My order was not received.
We will make a full refund for you.
– Refund will be made not earlier than 60 days from the date of purchase.
– In case of force majeure (epidemic, covid-19, etc), not earlier than 120 days from the date of purchase!
All shipping transit times quoted are business days (Monday-Friday), not calendar days.