Frequently Asked Questions

Please read our FAQ before sending us a message.

What size do I need? I don't know what size to choose...
On the page with the product you can choose the suitable size for you. If you are not sure what size to choose, read our complete sizing guide here:
What are the delivery charges for Online Shop orders?
For all international orders, you can choose:: - Free International Shipping - Free - Express Shipping - $29.95
What are the payment options?
You can pay with PayPal, Credit Card.
What exactly happens after ordering?
We produce and ship orders within 5-7 working days of payment.
What are your delivery times?
For all international orders, we use: - Free International Shipping - Registered Airmail (15 - 20 business days 'approx'). After Dispatch - Express Shipping - Fedex/DHL (7 - 10 business days 'approx'). After Dispatch
What to do if the order is delayed?
From time to time parcels can get held up for various reasons or delayed at customs. Unfortunately, we do not have any control over delays with various carriers. Once your order is handed over to the postal service, we cannot be held responsible for delays.
What to do if the order is lost?
In case of lost order, We will make a full refund for you. – An order is considered lost if it has not been delivered within 60 days.

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