All items are made to order. We do not accept returns or exchanges unless:
1. The ordered item is damaged, has a defect*.
We will provide replace
2. Wrong size, product type, color* – not the one I have ordered*.
We will provide replace
3. My order was not received.
Refund will be issued if order did not arrive in 60 days form order date
* Brightness, saturation, color shades of clothing picture on the monitor are always slightly different from printed product. This is not a defect.
The return window expires 14 business days after final delivery. Please don’t request returns, exchanges, or refunds after 14 days, as we can’t grant them.
Note that we focus on email communications for all business related to orders. Please don’t request returns or refunds via Facebook, Instagram, or other social media.
Please contact us at quantumboutique.com@gmail.com